Opportunity Information: Apply for HHS 2021 ACL AOA OMRC 0044
The National Ombudsman Resource Center (NORC) grant opportunity is a federal discretionary funding competition run by the U.S. Department of Health and Human Services, Administration for Community Living (ACL). ACL plans to make a single award through a cooperative agreement, meaning the federal government expects to be actively involved in the project rather than simply issuing funds and stepping back. The purpose of the award is to support the operation of the National Long-Term Care Ombudsman Resource Center, a nationwide hub that provides training, technical assistance, and practical support to State Long-Term Care Ombudsman (LTC Ombudsman) programs. The Center is intended to serve Ombudsman programs in every U.S. state as well as Puerto Rico, Guam, and the District of Columbia.
At the core of the project are two major goals for the new grant cycle. First, NORC is expected to strengthen the skills, knowledge, and management capacity of State LTC Ombudsman programs so they can respond effectively to residents complaints and advocate for residents interests, both in individual cases and at a broader, systemic policy level. Second, NORC is expected to reinforce this key Older Americans Act program by helping states develop and adopt innovative and effective ways to deliver Ombudsman services to long-term care facility residents regardless of age. In other words, the Center is not only meant to train people on existing practices, but also to push the field forward by identifying better approaches and helping states apply them.
The day-to-day work supported by the grant focuses on four main types of assistance. NORC will help Ombudsman programs improve their advocacy skills and strategies for protecting residents in long-term care settings. It will also support stronger collaboration between Ombudsman programs and relevant state and federal initiatives that affect long-term care residents, encouraging coordination rather than isolated efforts. Another major responsibility is maintaining and continuously developing an online presence, including a website that keeps programs up to date on changes in long-term services and supports, shares best practices, and offers on-demand training resources. Finally, NORC is expected to coordinate with other ACL-funded resource centers to reduce duplication and increase efficiency across federally supported technical assistance efforts.
The opportunity also emphasizes learning from evidence and improving over time. NORC must incorporate findings from the Long-Term Care Ombudsman Program (LTCOP) process evaluation when designing its training and technical assistance. In addition, applicants are expected to propose creative solutions and technology-based approaches that expand the reach of NORC activities and make them more efficient and effective. A specific priority noted in the announcement is integrating NORC into the Elder Justice website suite, signaling that ACL wants NORC resources to be more directly connected to broader federal elder justice information and tools.
Administratively, this opportunity is listed as Funding Opportunity Number HHS 2021 ACL AOA OMRC 0044 and CFDA 93.048, categorized under Income Security and Social Services. Eligibility is described as unrestricted, meaning a wide range of entities can apply as long as they meet any conditions included in the full notice. The competition was created February 23, 2021, with an original closing date of April 24, 2021. The award ceiling is $516,407, and ACL anticipates making one award total, reflecting that NORC is intended to be a single national center rather than multiple regional projects.Apply for HHS 2021 ACL AOA OMRC 0044
- The Department of Health and Human Services, Administration for Community Living in the income security and social services sector is offering a public funding opportunity titled "National Ombudsman Resource Center" and is now available to receive applicants.
- Interested and eligible applicants and submit their applications by referencing the CFDA number(s): 93.048.
- This funding opportunity was created on Feb 23, 2021.
- Applicants must submit their applications by Apr 24, 2021. (Agency may still review applications by suitable applicants for the remaining/unused allocated funding in 2026.)
- Each selected applicant is eligible to receive up to $516,407.00 in funding.
- The number of recipients for this funding is limited to 1 candidate(s).
- Eligible applicants include: Unrestricted (i.e., open to any type of entity above), subject to any clarification in text field entitled Additional Information on Eligibility.
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National Ombudsman Resource Center (NORC) Grant Opportunity FAQs
What is the NORC grant opportunity?
The National Ombudsman Resource Center (NORC) grant opportunity is a federal discretionary funding competition administered by the U.S. Department of Health and Human Services (HHS), Administration for Community Living (ACL). The award supports the operation of the National Long-Term Care Ombudsman Resource Center, a national hub focused on training, technical assistance, and practical support for State Long-Term Care Ombudsman programs.
Which federal agency is running this competition?
The competition is run by the Administration for Community Living (ACL) within the U.S. Department of Health and Human Services (HHS).
What type of award is being offered?
ACL plans to make a single award through a cooperative agreement. A cooperative agreement means the federal government expects to be actively involved in the project rather than only providing funding and stepping back.
How many awards does ACL expect to make?
ACL anticipates making one award total, reflecting that NORC is intended to be a single national center rather than multiple projects.
What is the maximum funding amount (award ceiling)?
The award ceiling is $516,407.
What is the main purpose of this funding?
The purpose of the award is to support the operation of the National Long-Term Care Ombudsman Resource Center, which provides training, technical assistance, and practical support to State Long-Term Care Ombudsman programs.
Who is the Resource Center intended to serve?
The Center is intended to serve Long-Term Care Ombudsman programs in every U.S. state as well as Puerto Rico, Guam, and the District of Columbia.
What are the two major goals for the new grant cycle?
The two major goals described are:
- Strengthen the skills, knowledge, and management capacity of State Long-Term Care Ombudsman programs so they can respond effectively to residents' complaints and advocate for residents' interests in individual cases and at a broader, systemic policy level.
- Reinforce the Older Americans Act Ombudsman program by helping states develop and adopt innovative and effective ways to deliver Ombudsman services to long-term care facility residents regardless of age.
Does the project focus only on training, or also on improving how services are delivered?
It includes both. The Center is meant to provide training and technical assistance on existing practices and also to push the field forward by identifying better approaches and helping states apply innovative and effective service delivery methods.
What kinds of day-to-day assistance is NORC expected to provide?
The grant-supported work is described as focusing on four main types of assistance:
- Helping Ombudsman programs improve advocacy skills and strategies for protecting residents in long-term care settings.
- Supporting stronger collaboration between Ombudsman programs and relevant state and federal initiatives affecting long-term care residents.
- Maintaining and continuously developing an online presence (including a website) to keep programs up to date on long-term services and supports changes, share best practices, and offer on-demand training resources.
- Coordinating with other ACL-funded resource centers to reduce duplication and increase efficiency across federally supported technical assistance efforts.
Is there an expectation to collaborate with other initiatives and programs?
Yes. The opportunity specifically calls for stronger collaboration between Ombudsman programs and relevant state and federal initiatives, and it also expects coordination with other ACL-funded resource centers to reduce duplication and improve efficiency.
What are the expectations for NORC's website and online presence?
NORC is expected to maintain and continuously develop an online presence, including a website that (1) keeps programs up to date on changes in long-term services and supports, (2) shares best practices, and (3) provides on-demand training resources.
Does the opportunity require using evidence or evaluation findings?
Yes. NORC must incorporate findings from the Long-Term Care Ombudsman Program (LTCOP) process evaluation when designing its training and technical assistance.
Are applicants expected to propose technology-based or innovative approaches?
Yes. Applicants are expected to propose creative solutions and technology-based approaches that expand the reach of NORC activities and make them more efficient and effective.
Is there a specific priority related to the Elder Justice website?
Yes. A specific priority noted is integrating NORC into the Elder Justice website suite, indicating ACL wants NORC resources connected to broader federal elder justice information and tools.
What is the Funding Opportunity Number (FON) for this announcement?
The Funding Opportunity Number is HHS 2021 ACL AOA OMRC 0044.
What is the CFDA number for this opportunity?
The CFDA number listed is 93.048.
How is this opportunity categorized?
It is categorized under Income Security and Social Services.
Who is eligible to apply?
Eligibility is described as unrestricted, meaning a wide range of entities can apply as long as they meet any conditions included in the full notice.
When was the competition created and what was the original closing date?
The competition was created on February 23, 2021, with an original closing date of April 24, 2021.
Why is ACL planning only one award instead of multiple awards?
The announcement indicates ACL anticipates a single award because NORC is intended to function as one national center rather than multiple regional projects.
Does the Center's work relate to residents of long-term care facilities regardless of age?
Yes. The opportunity emphasizes improving ways to deliver Ombudsman services to long-term care facility residents regardless of age.
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